Frequently Asked Questions

How do I see my loved one's ashes in the glass art?

Your loved one's ashes memorialized in glass art

Your loved one’s ashes show up as a thin white foamy layer sealed within glass art forever.

Why do I see small bubbles inside some of the memorials?

Your loved one's ashes memorialized in glass art

Your loved one's ashes, sometimes create small bubbles inside your memorial. We nicknamed them “Spirit Bubbles”.

What is the gold and silver accenting used in the hearts and orbs?

Your loved one's ashes memorialized in glass art
Your loved one's ashes memorialized in glass art

It’s dichroic glass. It’s the same material used in astronaut’s visors. It’s a thin sheet of metal over a thin sheet of glass. The accenting is gold or silver in very low light. The dichroic shows green and blue iridescence when lighting is added. It’s especially beautiful on the lighted base.

What is the approximate size and weight of our glass memorials?

The hearts and Starfish are approximately 3 1/2 by 3 1/2 inches and 16 ounces of solid glass. The orbs are approximately 3 inches across and 16 ounces of solid glass. The Angel Wings are approximately 1 1/8 inches across and 1 ounce of solid glass.

 

Is etching on my memorial included?

Your loved one's ashes memorialized in glass art
Your loved one's ashes memorialized in glass art
Your loved one's ashes memorialized in glass art
Your loved one's ashes memorialized in glass art
Your loved one's ashes memorialized in glass art

Yes. The hearts, orbs and starfish include a short inscription on the underside. We recommend a first name, nickname or short phrase. We suggest something that helps you smile over time.

How do you guarantee the ashes I send are in the memorial I receive?

Your Loved One's Ashes Memorialized In Glass Art
Your Loved One's Ashes Memorialized In Glass Art
Your Loved One's Ashes Memorialized In Glass Art
Your Loved One's Ashes Memorialized In Glass Art
Your Loved One's Ashes Memorialized In Glass Art
Your Loved One's Ashes Memorialized In Glass Art

All Hearts, Orbs and Starfish have pre-set ID marks stamped on their underside for perfect identification. The memorials for clients viewing in person, will be assigned letters. All others, for each production day will be assigned A1 - Z9.

How much of my loved one's ashes are needed to create a custom memorial?

Your Loved One's Ashes Memorialized In Glass Art

One tablespoon for each memorial to be created. Please watch the creation video, to see how the hot glass picks up about a half a teaspoon of your loved one's ashes, that are sealed within glass art forever. We return any unused ashes with your memorials, unless you'd like them respectfully spread in Washington's Puget Sound from our boat.

How safe is mailing a small quantity of my loved one's ashes?

Your loved one's ashes memorialized in glass art

They can only be mailed through the USPS Priority Mail Express with special handling, tracking and signatures. We've mailed over 40,000 times safely.

When should I expect my memorial after I send you my loved one's ashes?

Orders are completed and delivered within approximately 5 to 6 weeks.